A website template is a pre-built website composed of HTML pages that include images, text content, stylesheets and javascript files. The end user enters their information and images into the pre-built design and uploads it to a hosting provider for viewing on the internet.
HTML (HyperText Markup Language) is the standard markup language used to create web pages. You can edit the html templates with basic knowledge of HTML and CSS.
The support covers general questions about the product and its features, assistance with the reported bugs and issues. Please keep in mind that the support doesn’t cover customizations or installation services.